TERMS OF SERVICE

Last Updated: September 10, 2026

Welcome to Embro Store.

These Terms of Service (“Terms”) govern your access to and use of the Embro Store website, online store, content, features, products, and related services (collectively, the “Services”).

Throughout these Terms, “Embro Store,” “we,” “us,” and “our” refer to Embro Store. Our online store is hosted by Shopify, which provides the e-commerce platform that allows us to offer our products and Services to you.

By accessing or using the Services, creating an account, or placing an order, you agree to these Terms and acknowledge our Privacy Policy, Refund Policy, and Shipping Policy, each of which is incorporated into these Terms by reference.

If you do not agree to these Terms, please do not use the Services.

Nothing in these Terms is intended to waive or limit any consumer right or remedy that cannot lawfully be waived under applicable federal, state, or local law.

1. ELIGIBILITY AND ACCOUNTS

You must have the legal capacity to enter into a binding contract in your place of residence to make a purchase through the Services.

If you are under the age of majority in your jurisdiction, you may use the Services only with the involvement and permission of a parent or legal guardian.

When creating an account or placing an order, you agree to provide current, complete, and accurate information, including your contact, billing, payment, and shipping information.

You are responsible for maintaining the confidentiality of your account credentials and for activity that occurs through your account.

You may not sell, transfer, assign, or provide another person with unauthorized access to your account.

Please notify us promptly if you believe your account has been accessed without authorization.

2. PRODUCTS AND PRODUCT INFORMATION

We make commercially reasonable efforts to describe and display our products accurately.

However, the color and appearance of a product may vary slightly depending on your device, screen settings, lighting, photography, manufacturing batch, garment dye, printing process, or other normal production characteristics.

Minor variations that do not materially change the nature, functionality, or advertised characteristics of a product are not considered defects.

Product photographs are intended to provide a reasonable representation of the item. Where a product description identifies specific material composition, dimensions, sizing, printing method, color, or other material characteristics, we intend those descriptions to accurately reflect the product being offered.

Please review the applicable product description and size information before ordering.

Garments and textile products should be washed, dried, stored, and otherwise cared for according to the care instructions provided with the product.

We are not responsible for damage resulting from misuse, improper washing or drying, failure to follow care instructions, alterations made after delivery, or ordinary wear and tear.

Product availability is not guaranteed. We may discontinue products or modify our product selection at any time.

3. ORDERS AND ORDER ACCEPTANCE

Submitting an order constitutes an offer to purchase the products listed in your order.

An automated order confirmation acknowledges that we have received your order. It does not necessarily mean that we have accepted the order.

We may accept, reject, limit, or cancel an order for legitimate business reasons, including:

suspected fraud or unauthorized payment activity;
inability to verify payment or customer information;
inventory shortages;
pricing or product-listing errors;
shipping restrictions;
suspected unauthorized resale or commercial purchasing;
violation of these Terms; or
circumstances that make fulfillment commercially impracticable.

If we cancel an order after payment has been collected, we will refund the amount charged for the cancelled portion of the order.

Once an order has entered production, processing, or fulfillment, we may not be able to change or cancel it.

Any right to cancel, return, or exchange an order is subject to our Refund Policy and applicable law.

4. PERSONAL USE AND RESALE

Unless we expressly agree otherwise in writing, products purchased through the retail Services are intended for personal or household use.

You may not purchase products through the retail Services for unauthorized commercial resale, redistribution, or export in violation of applicable law or our stated sales restrictions.

We may limit quantities or decline orders where we reasonably believe they are being placed for unauthorized resale or other prohibited commercial purposes.

5. PRICES, PAYMENT, AND TAXES

Prices are displayed in the currency shown at checkout.

Prices, promotions, discounts, product availability, and promotional offers may change without advance notice.

The price applicable to your order is generally the price displayed at the time you submit the order, subject to correction of obvious or material errors as described in these Terms.

Applicable taxes, shipping charges, and other charges, if any, will be disclosed before you complete your purchase to the extent required by law.

You represent that you are authorized to use the payment method submitted for your purchase.

You agree to provide accurate billing and payment information.

We or our payment service providers may take reasonable steps to verify payment information and prevent fraud.

Nothing in these Terms authorizes us to charge you an amount that was not disclosed or otherwise properly authorized.

6. PRICING, LISTING, AND PROMOTIONAL ERRORS

Despite our efforts, a product, promotion, discount, shipping charge, inventory status, or other information may occasionally contain an error.

If we discover a material error before fulfillment, we may correct the error and, where appropriate:

contact you and ask whether you would like to proceed under the corrected terms; or
cancel the affected item or order and refund any amount already charged for the cancelled portion.

We will not retroactively increase the price of a completed purchase without your agreement.

We reserve the right to correct typographical, technical, inventory, or similar errors on the Services.

7. PROMOTIONS AND DISCOUNTS

From time to time, we may offer discount codes, free shipping, gifts, promotional pricing, limited-time offers, or other promotions.

Promotions may be subject to additional terms displayed with the promotion.

Unless otherwise stated, promotions:

have no cash value;
may not be redeemed for cash;
may be limited to one use per customer or order;
may have geographic, product, account, or time restrictions; and
may not be combined with other offers.

If specific promotional terms conflict with these Terms, the specific promotional terms govern that promotion.

We may refuse or cancel the use of a promotion where we reasonably determine that it has been obtained, duplicated, transferred, manipulated, or used fraudulently or contrary to its stated terms.

8. SHIPPING AND DELIVERY

Shipping and delivery dates are estimates unless we expressly state otherwise.

We will make commercially reasonable efforts to ship orders within the timeframe stated on the product page, at checkout, in our Shipping Policy, or in another applicable shipping representation.

If we are unable to ship an order within the timeframe required under applicable law, we will provide any notice, cancellation opportunity, consent request, or refund required by law.

Delivery times after shipment may be affected by the carrier, weather, transportation disruptions, holidays, governmental action, natural disasters, address problems, or other circumstances outside our reasonable control.

We are not responsible for carrier delays that occur after we timely tender an order to the carrier, except to the extent applicable law provides otherwise.

You are responsible for providing a complete and accurate delivery address.

If a shipment is returned to us because the address provided by you was materially incomplete or incorrect, or because delivery was refused, we may require payment of reasonable additional shipping charges before reshipping the order, to the extent permitted by law.

Risk of loss and title to purchased products pass in accordance with applicable law.

If an order is lost, materially damaged in transit, or materially misdelivered, please contact us at embro.soul@gmail.com so we can investigate and assist with the carrier claim and provide any remedy required by our applicable policies or law.

Nothing in this Section limits any right you may have under applicable consumer protection law.

9. RETURNS, EXCHANGES, AND REFUNDS

Returns, exchanges, replacements, store credits, and refunds are governed by our Refund Policy.

Product-specific return restrictions may apply to certain products, including customized, personalized, made-to-order, final-sale, hygiene-sensitive, or other products where such restrictions are disclosed before purchase and permitted by applicable law.

Nothing in our Refund Policy or these Terms limits any refund, replacement, cancellation, warranty, or other remedy that applicable law requires us to provide.

10. INTELLECTUAL PROPERTY

The Services and their contents, including text, graphics, photographs, product photography, videos, illustrations, artwork, designs, logos, brand elements, page layouts, and other original materials, are owned by or licensed to Embro Store and are protected by applicable intellectual-property laws.

Except as expressly permitted by us or by applicable law, you may not reproduce, copy, distribute, republish, commercially exploit, modify, create derivative works from, publicly display, or otherwise use protected Embro Store content without our prior written permission.

You may access and use the Services for your personal and lawful use.

Nothing in these Terms transfers ownership of any Embro Store intellectual property to you.

All rights not expressly granted are reserved.

Third-party names, logos, trademarks, and other intellectual property appearing through the Services remain the property of their respective owners.

Shopify and its applicable names, trademarks, logos, and service marks are the property of Shopify or its affiliates.

11. REVIEWS, FEEDBACK, PHOTOS, AND USER CONTENT

You are free to share truthful opinions about Embro Store, our products, and your experience with us.

Nothing in these Terms prohibits, restricts, penalizes, or discourages an honest consumer review or other lawful consumer feedback.

If you voluntarily submit, upload, tag us in, send to us, or publish through the Services a review, photograph, video, comment, suggestion, testimonial, or other content (“User Content”), you retain ownership of your User Content.

You grant Embro Store a non-exclusive, worldwide, royalty-free license to reproduce, display, distribute, adapt, crop, format, and use that User Content in connection with operating, promoting, and marketing Embro Store and its products, including through our website, email, social media, advertising, and service providers acting on our behalf.

This license does not transfer ownership of your User Content to Embro Store.

You represent that:

you created the User Content or otherwise have the necessary rights to submit it;
our permitted use of it will not unlawfully infringe another person's intellectual-property, privacy, publicity, or other legal rights;
your User Content is not knowingly false, fraudulent, or misleading; and
you will disclose any material incentive or relationship connected to a review where disclosure is required by law.

We may remove or decline to publish User Content that:

is unlawful;
infringes intellectual-property rights;
contains confidential or private information;
contains threats, unlawful harassment, obscenity, malicious code, or spam;
impersonates another person;
is demonstrably fraudulent or materially misleading; or
is unrelated to the relevant product or Services.

We will not remove or suppress a review merely because it expresses a negative opinion or criticism.

We do not guarantee that User Content submitted to us will be published or retained.

12. THIRD-PARTY TOOLS AND SERVICES

The Services may provide access to third-party tools, payment systems, applications, integrations, social-media functions, or other services that we do not own or control.

Your use of third-party services may be governed by the third party's own terms and privacy policies.

To the maximum extent permitted by law, we are not responsible for the operation, availability, security, content, or independent conduct of third-party services that are outside our reasonable control.

Nothing in this Section limits liability that applicable law does not permit us to exclude.

13. THIRD-PARTY LINKS

The Services may contain links to websites or resources operated by third parties.

A link does not necessarily mean that Embro Store endorses the third party or its products, services, content, statements, or practices.

We are not responsible for third-party websites or resources that we do not control.

If you choose to access or purchase from a third party, your dealings with that party are governed by the terms applicable to that relationship.

14. RELATIONSHIP WITH SHOPIFY

Embro Store is hosted on Shopify, which enables us to provide the Services.

However, purchases made from Embro Store are transactions directly between you and Embro Store.

To the extent permitted by applicable law, Shopify is not responsible for Embro Store's products or for claims arising solely from the sale, fulfillment, condition, or use of products purchased directly from Embro Store.

Nothing in this Section affects any rights you may have directly against Shopify under separate services provided by Shopify or under applicable law.

15. PRIVACY

Our collection, use, disclosure, and handling of personal information is described in our Privacy Policy.

Because our store operates using Shopify and other service providers, certain information may also be collected or processed by Shopify and other parties that provide services necessary to operate the store, process transactions, prevent fraud, communicate with customers, or fulfill orders.

Please review our Privacy Policy and, where applicable, the Shopify Privacy Policy for additional information.

Nothing in these Terms expands our right to collect or use personal information beyond what is permitted by applicable law and our Privacy Policy.

16. ELECTRONIC COMMUNICATIONS

When you place an order or provide us with contact information, you agree that we may send you electronic communications reasonably necessary to administer your account, process transactions, provide receipts, communicate about an order, respond to support requests, provide legally required notices, or otherwise perform our obligations.

Consent to transactional communications is separate from consent to receive marketing communications.

Where applicable law requires separate consent for promotional email, text messages, or other marketing communications, we will request that consent separately.

You may unsubscribe from marketing emails using the unsubscribe method provided in those messages.

Transactional or legally required communications may continue even if you unsubscribe from marketing communications.

17. PROHIBITED USES

You may use the Services only for lawful purposes.

You may not use the Services to:

violate applicable law;
commit fraud or facilitate unauthorized payment activity;
infringe intellectual-property or other legal rights;
impersonate another person or materially misrepresent your identity;
distribute malware or harmful code;
interfere with the security or proper operation of the Services;
obtain unauthorized access to accounts, systems, or data;
collect personal information unlawfully;
send unlawful spam or abusive communications;
circumvent technical access or security controls; or
use the Services in a manner intended to materially disrupt or damage Embro Store, Shopify, our service providers, or other users.

You may not use automated systems, bots, scrapers, crawlers, or similar technologies in a manner that circumvents access controls, materially interferes with the operation of the Services, imposes an unreasonable burden on our systems, or extracts protected content or data for unauthorized commercial use.

This restriction does not prohibit ordinary search-engine indexing, accessibility technologies, or activity expressly authorized by us or otherwise protected by applicable law.

We may restrict or suspend access where we reasonably believe these Terms have been materially violated.

18. SUSPENSION AND TERMINATION

We may suspend or terminate an account or access to some or all of the Services where reasonably necessary because of:

a material violation of these Terms;
fraud or suspected fraudulent activity;
security concerns;
unlawful conduct;
misuse of the Services; or
discontinuation of the applicable Service.

Termination of access does not eliminate obligations that accrued before termination.

Termination will not affect an accepted order except where cancellation is permitted by these Terms, our applicable policies, or law.

Sections that by their nature should continue after termination, including intellectual-property provisions, liability limitations, dispute provisions, and accrued payment obligations, will survive termination.

19. DISCLAIMER OF WARRANTIES

We do not guarantee that the website, digital content, or online features will always be uninterrupted, completely secure, or error-free.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE WEBSITE, DIGITAL FEATURES, CONTENT, AND ONLINE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.

THIS DISCLAIMER DOES NOT EXCLUDE OR LIMIT ANY WARRANTY, REMEDY, OR CONSUMER RIGHT THAT CANNOT LAWFULLY BE EXCLUDED OR LIMITED.

Nothing in these Terms eliminates any express product representation or commitment that we specifically make in an applicable product description, order confirmation, written warranty, or other binding statement.

20. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, EMBRO STORE AND ITS OWNERS, OFFICERS, EMPLOYEES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, AND LICENSORS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOST DATA, OR LOSS OF BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATING TO THE SERVICES OR PRODUCTS.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, EMBRO STORE'S AGGREGATE LIABILITY FOR DIRECT ECONOMIC DAMAGES ARISING OUT OF A PARTICULAR PURCHASE WILL NOT EXCEED THE AMOUNT ACTUALLY PAID TO EMBRO STORE FOR THE PRODUCT OR ORDER THAT GAVE RISE TO THE CLAIM.

THESE LIMITATIONS DO NOT APPLY TO LIABILITY THAT APPLICABLE LAW DOES NOT PERMIT TO BE EXCLUDED OR LIMITED.

IN PARTICULAR, NOTHING IN THESE TERMS EXCLUDES OR LIMITS LIABILITY FOR FRAUD, WILLFUL MISCONDUCT, OR PERSONAL INJURY TO THE EXTENT SUCH LIABILITY CANNOT LAWFULLY BE LIMITED, OR ANY OTHER NON-WAIVABLE STATUTORY OR CONSUMER RIGHT.

Some jurisdictions do not permit certain exclusions or limitations of liability. In those jurisdictions, the limitations above apply only to the maximum extent permitted by law.

21. INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless Embro Store and its owners, officers, employees, agents, and service providers from third-party claims, damages, liabilities, and reasonable legal expenses arising directly from:

your unlawful use of the Services;
your intentional or fraudulent misconduct;
your material violation of these Terms; or
User Content submitted by you that unlawfully infringes the intellectual-property or other legal rights of a third party.

This Section does not require you to indemnify Embro Store for Embro Store's own negligence, misconduct, breach of these Terms, or violation of applicable law.

We will provide reasonable notice of an indemnifiable third-party claim and reasonable cooperation regarding its defense.

22. FORCE MAJEURE

We will not be responsible for a delay or failure to perform an obligation caused by circumstances beyond our reasonable control, including severe weather, natural disasters, fire, flood, war, civil unrest, governmental action, carrier interruption, widespread telecommunications or infrastructure failure, labor disruption, or similar events.

This Section does not relieve us of obligations imposed by applicable consumer law, including any obligation to provide required notices, cancellation options, or refunds.

23. SEVERABILITY

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent legally permitted or, where necessary, severed from these Terms.

The remaining provisions will continue in full force and effect.

24. NO WAIVER

Our failure to enforce a provision of these Terms on one occasion does not waive our right to enforce that provision or another provision later.

A waiver is effective only to the extent expressly given.

25. ENTIRE AGREEMENT

These Terms, together with the Privacy Policy, Refund Policy, Shipping Policy, applicable product-specific terms, and applicable promotion-specific terms, constitute the agreement between you and Embro Store concerning your use of the Services and purchases made through them.

Product-specific or promotion-specific terms control over these general Terms to the extent of a direct conflict concerning that product or promotion.

Nothing in this Section permits us to disregard representations or obligations that are binding on us under applicable law.

26. ASSIGNMENT

You may not transfer your rights or obligations under these Terms to another person without our prior written consent where such consent is reasonably required.

We may assign these Terms in connection with a merger, acquisition, sale of substantially all relevant business assets, corporate reorganization, or transfer of the Embro Store business, subject to applicable law.

27. GOVERNING LAW AND DISPUTES

These Terms and any dispute arising out of or relating to the Services or a purchase from Embro Store are governed by the laws of the State of Florida, without regard to conflict-of-laws principles, except to the extent applicable federal law or another jurisdiction's mandatory consumer-protection law applies.

Before commencing litigation, you and Embro Store agree to make a good-faith effort to resolve the dispute informally.

A party seeking informal resolution should provide the other party with reasonable written notice describing the dispute and requested resolution.

Where practicable, the parties will allow at least thirty (30) days after receipt of the notice to attempt informal resolution.

This informal-resolution provision does not prevent either party from seeking immediate injunctive or emergency relief where reasonably necessary and does not apply where prohibited by applicable law.

To the extent permitted by applicable law, a judicial proceeding arising from these Terms or the Services may be brought in the appropriate state court located in Miami-Dade County, Florida, or, where federal jurisdiction exists, the United States District Court for the Southern District of Florida, and the parties consent to the jurisdiction of those courts.

Nothing in this Section:

deprives a consumer of a non-waivable right or remedy under applicable law;
prevents an eligible party from bringing a claim in small claims court; or
overrides any mandatory venue or jurisdiction rule that cannot lawfully be waived.

28. CHANGES TO THESE TERMS

We may update these Terms from time to time to reflect changes in our Services, business practices, technology, or legal requirements.

The updated Terms will be posted on this page with a revised “Last Updated” date.

Where applicable law requires additional notice of a material change, we will provide that notice.

Changes generally apply prospectively from their effective date.

The terms applicable to a completed purchase generally are the terms in effect when the order was placed, except where a later change is required by law or expressly agreed to by the parties.

Continued use of the Services after updated Terms become effective constitutes acceptance of the updated Terms to the extent permitted by applicable law.